Please allow 2-3 business days for shipping

Please allow 2-3 business days for shipping

Tax Policy

Sales Tax Policy

DOWNLITE Wholesale is a business-to-business seller. Depending on the shipping destination and applicable state and local tax requirements, sales tax may be charged on your order unless we have valid tax-exemption documentation on file for your business.

Tax-Exempt & Resale Purchases

If your business qualifies to make tax-exempt purchases or is purchasing merchandise for resale, you must provide DOWNLITE with the appropriate resale certificate, sales tax exemption certificate, or other required documentation.

A business license, EIN, or sales tax registration number by itself may not be sufficient to establish tax-exempt status.

Tax exemption documentation must be:

  • Valid and complete

  • Issued or accepted for the applicable state

  • In the name of the business purchasing from DOWNLITE

  • Provided before the applicable order is processed as tax exempt

DOWNLITE reserves the right to request additional documentation when necessary to validate an exemption.

Multiple Ship-To States

Sales tax requirements are generally based on the location where an order is delivered.

If your business ships DOWNLITE products to multiple states, including through drop-ship orders, you may need to provide exemption documentation applicable to each destination state.

Some states accept multi-state resale or exemption certificates, while others require state-specific documentation.

If the documentation we have on file does not support an exemption for a particular shipping destination, applicable sales tax may be charged on that order.

Drop-Ship Orders

Customers using DOWNLITE to ship products directly to their customers are responsible for providing the appropriate resale or exemption documentation for the applicable ship-to destination.

Because requirements vary by state, documentation accepted for your primary business location may not necessarily apply to every state where you request delivery.

We recommend providing your applicable multi-state and state-specific documentation when establishing your wholesale account if you expect to ship orders to multiple states.

When Sales Tax Will Be Charged

DOWNLITE will collect applicable sales tax when required by law, including when:

  • Valid exemption documentation has not been provided;

  • Documentation is incomplete, expired, or otherwise invalid;

  • The documentation provided does not apply to the order's shipping destination; or

  • The transaction does not qualify for the exemption being claimed.

Sales tax rates and requirements are determined based on applicable state and local tax rules and may change from time to time.

Submit Your Tax Documents

Please submit your completed resale or tax-exemption documentation to:

ar@livecomfortably.com

When submitting documentation, please include your company name and wholesale account information so we can apply it to the correct account.

Please allow sufficient time for our team to review and update your account before placing an order that needs to be processed as tax exempt.

Changes to Your Business

Please notify DOWNLITE if there are changes to your business name, address, ownership, tax registration, exemption status, or other information that could affect your tax documentation.

Customers are responsible for providing updated or renewed certificates when required.

Questions About Your Account?

If you have questions about the tax documentation currently on file for your DOWNLITE Wholesale account, please contact our Accounts Receivable team at:

ar@livecomfortably.com

Our team can help identify the documentation we need to have on file for your account.

DOWNLITE cannot provide tax or legal advice. If you are unsure whether your business or a particular transaction qualifies for a sales tax exemption, please consult your tax advisor or the appropriate state taxing authority.